Limited Returns + Damaged/Issue Guarantee
🌿 Returns & Refunds Policy – Orgone Your Life
At Orgone Your Life, we stand behind the quality of our products and your experience with us. Each product is lovingly handmade, Reiki-infused, and crafted with care using natural ingredients. Due to the personal and hygienic nature of our products, we do not accept returns for change of mind.
💫 Damaged or Faulty Items
If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the item and packaging
We will happily offer a replacement or refund.
🌸 Change of Mind
We do not offer refunds or exchanges for change of mind, as our products are handmade and cannot be resold once opened or used.
🚚 Shipping Issues
Once your order has been shipped, we are not responsible for delays caused by the postal service. However, we will always do our best to assist you in tracking your parcel.
🌿 Product Care & Sensitivity
As our products contain natural ingredients and essential oils, we recommend performing a patch test before use. We are not liable for individual sensitivities or reactions.
💌 Contact Us
If you have any concerns, please reach out—we are here to help.